Privacy Policy

Last Updated: September 22, 2025

At Zelvy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

When you use our website, we may collect the following information:
Personal Information: Name, email address, billing/shipping address, phone number, and payment details.
Order Information: Products purchased, order history, and delivery preferences.
Technical Information: IP address, browser type, device type, and cookies to improve your shopping experience.
Communication Data: Messages, inquiries, and feedback shared with our support team.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide order updates, shipping confirmations, and tracking details.
Improve our website, services, and customer experience.
Respond to customer support requests and inquiries.
Send promotional emails or special offers (only if you opt in).
Prevent fraudulent transactions and enhance website security.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties in order to:
Process secure payments.
Ship your orders using carriers like USPS, UPS, FedEx, or DHL.
Provide website hosting, analytics, and customer service tools.
All third-party providers are required to keep your information secure and confidential.

4. Cookies & Tracking Technologies

Our website uses cookies to:

Keep track of your shopping cart.
Remember your preferences for future visits.
Analyze website performance and improve functionality.
You can disable cookies in your browser settings, but this may affect your browsing experience.

5. Data Security

We take your data protection seriously. Our site uses:

Secure Socket Layer (SSL) encryption during checkout.
PCI DSS–compliant payment gateways.
Regular monitoring to prevent unauthorized access or misuse.

6. Your Rights

As a customer, you have the right to:

Access, update, or correct your personal information.
Request deletion of your personal data (subject to order and legal requirements).
Opt out of promotional emails at any time using the unsubscribe link.
To exercise your rights, contact us at support@zelvy.store.

7. Children’s Privacy

Zelvy does not knowingly collect information from individuals under the age of 13. If we learn that we have accidentally collected such data, we will delete it immediately.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

Get In Touch:

Business Name: Zelvy

Business Hours: 9:00 AM – 5:00 PM EST (Monday – Friday)

Business Number: +1 (419) 208-4830

Business Mail: support@zelvy.store

Business Address: 1908 Gettysburg Pl, Bedford, TX 76022, USA