Terms and Conditions

Last Updated: SEP 22, 2025

Overview

Welcome to Zelvy! When we say “we”, “us”, or “our”, we are referring to Zelvy and the services we provide. This website and online store, along with all related content, tools, products, and features, are designed to offer you a smooth and convenient shopping experience (collectively, the “Services”).

These Terms and Conditions, together with any linked policies (collectively, the “Terms”), set out your responsibilities and rights when using our Services.

We encourage you to read these Terms carefully as they include important information regarding disclaimers, limitations of liability, and your legal rights.By visiting, browsing, or making a purchase on our site, you acknowledge that you agree to these Terms and our Privacy Policy. If you do not agree, please refrain from using or accessing our Services.

Section 1 – Account Access and Use

By using Zelvy’s Services, you confirm that you are of legal age in your state or province of residence, and that you have authorized any minor dependents under your care to use the Services on devices you own or control.

To access our Services, browse our online store, or make a purchase, you may be asked to provide information such as your email address, billing, shipping, and payment details. You represent and warrant that all information you provide is accurate, complete, and current, and that you have the right to provide this information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, assigned, or licensed to another individual.

Section 2 – Our Products

We strive to represent our products and services accurately on our website. However, please note that the colors, textures, or appearance of items may vary depending on your device, screen settings, or lighting conditions.

While we make every effort to display products correctly, we do not guarantee that the appearance or quality of any product will exactly match your expectations or the images shown on our website.

Product descriptions, availability, and pricing are subject to change at any time without prior notice. Zelvy reserves the right to discontinue products at any time and to limit the quantity of any product available to any person, region, or jurisdiction.

Section 3 – Orders

When you place an order with Zelvy, you are submitting an offer to purchase products from our store. Zelvy reserves the right to accept or decline any order at our sole discretion. Your order is only confirmed once we send you an acceptance notification. Full payment must be received and processed before your order is considered accepted.

Please review your order carefully before submission, as we may not be able to accommodate cancellation requests after the order has been accepted. In cases where we cannot accept, modify, or cancel an order, we will attempt to contact you using the email, billing address, or phone number provided at the time of purchase.

All purchases are subject to our Return & Refund Policy, which governs the conditions for returns or exchanges.

By placing an order, you confirm that your purchases are for personal or household use only, and not for commercial resale or export.

Section 4 – Pricing and Billing

Prices, discounts, and promotional offers on Zelvy.store are subject to change without prior notice. The total price charged for your order will be the price in effect at the time of purchase and will appear in your order confirmation email. Unless explicitly stated, prices do not include taxes, shipping, handling, customs, or import fees.

Online prices may differ from those in physical stores or other third-party websites. Promotions may be offered occasionally, which are governed by their own terms. In the event of a conflict between promotional terms and these Terms, the promotion terms will apply.

You agree to provide accurate, complete, and up-to-date billing, payment, and account information for all purchases. This includes updating your email address, credit card details, and expiration dates to ensure smooth processing and communication regarding your order.

You represent and warrant that:

The credit card or payment method you provide is accurate and valid.

You are authorized to use the payment method for the purchase.

Your payment provider will honor the charges.

You will pay all charges, including product price, shipping, handling, and applicable taxes.

Section 5 – Shipping and Delivery

All delivery times listed on Zelvy.store are estimated and not guaranteed. Zelvy is not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.Once a product is handed over to the shipping carrier, title and risk of loss pass to you. Please track your order using the provided tracking information and contact us if you encounter any issues.

Section 6 – Intellectual Property

All content available through Zelvy, including but not limited to trademarks, logos, text, images, graphics, product descriptions, reviews, videos, audio, and the design, layout, and arrangement of such content, is owned by Zelvy, its affiliates, or licensors and is protected under U.S. and international intellectual property laws.

These Terms allow you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any materials from the Services without our prior written consent.

Nothing in these Terms grants you any rights, licenses, or permissions under any patent, trademark, copyright, or other intellectual property rights of Zelvy, WooCommerce, or third parties, except as expressly stated herein. Unauthorized use may violate federal and state intellectual property laws.

All names, logos, product and service names, designs, and slogans appearing on the site are the trademarks of their respective owners. You may not use any of Zelvy’s trademarks without prior written permission.

Section 7 – Optional Tools

From time to time, Zelvy may provide access to optional tools offered by third-party providers as part of the Services. We do not control, monitor, or endorse these third-party tools, and access is provided “as is” and “as available” without warranties of any kind.

You acknowledge that using these tools is entirely at your own risk. It is your responsibility to review and understand the terms set by the third-party providers before using their tools or services.

New tools, features, or resources we introduce in the future are also considered part of the Services and are subject to these Terms.

Section 8 – Third-Party Links

The Services may include links to third-party websites or resources. Zelvy is not responsible for the content, accuracy, or practices of these websites. Accessing third-party links is done at your own risk. We are not liable for any losses, damages, or issues resulting from your use of third-party sites, products, or services. Please review the policies and practices of any third-party website before engaging in any transactions. Complaints or questions regarding third-party products or services should be directed to the respective third-party provider.

Section 9 – Relationship with WooCommerce

Zelvy is powered by WooCommerce, which provides the platform that enables us to offer our Services. However, all sales and purchases are made directly between you and Zelvy.

By using our Services, you acknowledge that WooCommerce is not responsible for any issues related to your purchases, including damage, loss, or injury resulting from products or services obtained from Zelvy. You hereby release WooCommerce and its affiliates from all claims, liabilities, or disputes arising from your transactions with Zelvy.

Section 10 – Privacy Policy

All personal information collected through Zelvy is handled according to our Privacy Policy, which you can review here. Additionally, some personal information may be subject to WooCommerce’s Privacy Policy.

Since the Services are hosted by WooCommerce, certain data about your use of the website may be processed by WooCommerce to provide, maintain, and improve the Services. Information you submit may be shared with WooCommerce and third-party service providers, including entities outside your country of residence, to facilitate order fulfillment and other services.

Please review our Privacy Policy for details on how we, WooCommerce, and our partners handle your personal information.

Section 11 – Feedback

When you submit ideas, suggestions, reviews, or other content (“Feedback”) to Zelvy, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, display, and distribute your Feedback in any medium for any purpose, including commercial purposes. This allows us to enhance, improve, and promote our Services.

You represent and warrant that:

You own all rights to your Feedback or have obtained the necessary permissions.

You have disclosed any compensation or incentives received for submitting Feedback.

Your Feedback complies with these Terms.

We are under no obligation to:

Keep your Feedback confidential,

Provide compensation, or

Respond to your Feedback.

We may, at our discretion, remove or edit any Feedback deemed unlawful, offensive, defamatory, obscene, or in violation of intellectual property or these Terms.

You agree not to submit Feedback that violates any third-party rights or contains malware, libel, or other harmful content. You are solely responsible for your Feedback and its accuracy.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, information on Zelvy may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.We reserve the right to correct such errors, update information, or cancel orders if discrepancies are identified, even after you have submitted an order, without prior notice.

Section 13 – Prohibited Uses

You may use the Services provided by Zelvy only for lawful purposes. You may not, directly or indirectly:

Engage in illegal, harmful, or malicious activities.

Violate any local, state, federal, or international laws or regulations.

Infringe on the intellectual property rights of Zelvy or any third party.

Harass, threaten, defame, or harm our employees, other users, or third parties.

Transmit false, misleading, or fraudulent information.

Upload, send, or share content that violates these Terms.

Send unsolicited promotional or spam messages, chain letters, or similar materials.

Impersonate any person or entity.

Engage in activities that interfere with or restrict others’ use of the Services or that may expose Zelvy, WooCommerce, or users to liability.

Additionally, you agree not to:

Upload viruses, malware, or other harmful code.

Reproduce, sell, or exploit any portion of the Services without permission.

Collect or track personal information of other users without consent.

Engage in scraping, phishing, spamming, or circumvent security features.

We reserve the right to suspend or terminate accounts at any time, without notice, if these Terms are violated.

Section 14 – Termination

Zelvy may terminate this agreement or your access to the Services at any time, at our sole discretion, without notice. You remain responsible for any payments or obligations incurred up to the date of termination.

Sections that will survive termination include: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and other provisions that by nature should survive.

Section 15 – Disclaimer of Warranties

The Services and all content, products, and information provided are offered “as is” and “as available”. Zelvy makes no guarantees regarding accuracy, completeness, reliability, or suitability. Any reliance on the Services is strictly at your own risk.

Except as explicitly stated, Zelvy disclaims all express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee uninterrupted, error-free, or secure access to the Services.

Some jurisdictions do not allow certain disclaimers of warranties, so these disclaimers may not apply to all users.

Section 16 – Limitation of Liability

To the maximum extent permitted by law, Zelvy, its partners, affiliates, employees, directors, agents, service providers, licensors, and WooCommerce and its affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to:

Loss of profits, revenue, or savings

Loss of data or content

Replacement costs

Any other financial or non-financial loss

This applies whether the liability arises from contract, tort, strict liability, or other legal theory, even if we were advised of the possibility of such damages.

Section 17 – Indemnification

You agree to indemnify, defend, and hold harmless Zelvy, WooCommerce, and their affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, liabilities, damages, or losses (including reasonable attorney’s fees) arising from:

Your breach of these Terms or any referenced policies,

Your violation of applicable laws or the rights of a third party, or

Your use or access of the Services.

We will notify you of any claim eligible for indemnification. Failure to promptly notify does not relieve your obligations unless it causes material prejudice. Zelvy may manage the defense and settlement of such claims at your expense, including the selection of legal counsel, but will not settle claims imposing non-monetary obligations on you without your consent (which will not be unreasonably withheld). You agree to cooperate in the defense, including providing relevant documents.

Section 18 – Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, it will be enforced to the maximum extent permitted by law, and the unenforceable portion will be severed from the Terms. The remainder of the Terms will remain fully valid and enforceable.

Section 19 – Waiver; Entire Agreement

Failure by Zelvy to enforce any right or provision of these Terms does not constitute a waiver of that right.

These Terms, together with any policies or rules posted on our website, constitute the entire agreement between you and Zelvy regarding the use of the Services, superseding any prior agreements or communications. Any ambiguities in these Terms will not be interpreted against the drafting party.

Section 20 – Assignment

You may not transfer, assign, or delegate any rights or obligations under these Terms without prior written consent. Any attempt to do so is void. Zelvy may assign or transfer these Terms and its rights and obligations without notice or consent.

Section 21 – Governing Law

These Terms and any related agreements are governed by the laws and courts of the jurisdiction where Zelvy is headquartered. By using the Services, you consent to the venue and personal jurisdiction of these courts.

Section 22 – Headings

Section headings are provided for convenience only and do not affect the interpretation of the Terms.

Section 23 – Changes to Terms

Zelvy reserves the right to update, modify, or replace these Terms at any time by posting changes on the website. It is your responsibility to review the Terms periodically.

Material changes will be communicated in accordance with applicable law and will take effect on the date specified in the notice. Continued use of the Services after updates constitutes acceptance of the revised Terms.

Get In Touch:

Business Name: Zelvy

Business Hours: 9:00 AM – 5:00 PM EST (Monday – Friday)

Business Number: +1 (419) 208-4830

Business Mail: support@zelvy.store

Business Address: 1908 Gettysburg Pl, Bedford, TX 76022, USA